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The Selection
Process
Know
your needs, ask the right questions, and build a team
The difference between a successful project and one that merely
meets the minimum requirements is determined by your choice of builder
and the relationship you forge.
Think
long-term
When you are choosing a building partner, there is always the temptation
to choose the lowest bidder. But it is wise to remember that you
are choosing a key member of your project team. A low bid may appear
to save you money, but it is no assurance that you will get the
building you want.
Appealing
to quality builders
Experienced, quality-minded contractors will generally avoid a lowest-bidder
situation, so a low bid may actually work against your goal of getting
the best building for your money.
Money-saving
strategy
The best strategy for saving money is to choose a building partner
who is experienced in planning, because it is in the planning phase,
early in the project that you have the most influence over the costs
throughout the project. Assessing the builder's experience in planning
a construction project is very important.
Addressing
your needs
To plan effectively, choose a builder who is eager to understand
your overall needs and how they relate to your project. Don't settle
for one who is only concerned with delivering a building.
The
trust factor
Chemistry and trust are intangible qualities, but they are vitally
important. Your building partner will be making recommendations
throughout the process. You will need to rely on your building partner
for advice in decisions you will live with for a long time. Can
you trust this person?
Questions
to ask
• Who are some of your past customers?
• Have you worked on projects similar to mine?
• How do you determine what I need?
• How can I get the best value for my investment?
• Can you provide me with a guaranteed maximum cost?
• How do you handle design changes during construction?
• Can you guarantee your estimated completion date?
• What services and guarantees do you provide after I occupy
the building?
• Do you provide any other services we haven't discussed?
The Wrenn
Difference
We
don't just build a building, we meet your long-term needs
Over the years, one thing has become clear. The best projects
result from relationships built on trust, confidence, and accountability.
We are committed to maintaining this kind of relationship with our
customers.
Our
customers value quality
Ranging from first-time builders to those who have built dozens
of buildings, our customers have at least one thing in common: They
demand quality, and they understand that low initial cost is not
synonymous with value. We demonstrate this to them throughout their
project.
We
educate our customers
We want our customers to be comfortable with the decisions they
are making regarding construction. In addition to advising our customers
at the beginning of a project, we walk our customers through unfamiliar
processes and issues so they will be better able to make informed
choices on future projects.
Our
customers return to us for repeat business
We are proud of the fact that our repeat customer base has grown
steadily from year to year. Our customers tell us that this is due
to our commitment to their needs and goals, and the level of trust
they have in our people.
We
understand the unique concerns of our customer's business
We believe we are not only helping our customers build a building,
but also enabling them to carry out the mission of their enterprise.
To accomplish this, we invest time in understanding key aspects
of their business at the beginning of the project. At this stage
conceptual or design changes have the greatest impact on the quality
and functionality and the least impact on cost or delivery.
"We believe a building is a combination of values,
ideas, shelter, structure, materials, and systems to enable you
to carry out the mission of your company. Our commitment is to making
it happen."
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